Last Updated: 5 February 2025
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Introduction
carecheck™ is committed to ensuring a safe and secure environment for all users, including children and vulnerable individuals. We take child safety seriously and have implemented strict measures to report and prevent child sexual abuse and exploitation on our platform. This policy outlines our approach to child safety in compliance with Google’s Child Safety Standards Policy and applicable laws.
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Zero Tolerance for Child Sexual Abuse and Exploitation
We have a zero-tolerance policy for child sexual abuse and exploitation. Any use of carecheck™ for sharing, creating, or distributing child sexual abuse material (CSAM) is strictly prohibited. We take all reports of such activities seriously and work with relevant authorities to ensure proper action is taken.
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Reporting Mechanism for Inappropriate Content
To maintain a safe environment, carecheck™ provides an in-app reporting mechanism that allows users to report inappropriate content, including potential child exploitation or abuse. Reports will be reviewed promptly, and appropriate action will be taken, including content removal, user suspension, or reporting to law enforcement when necessary.
How to Report?
Users can report inappropriate content directly within the app by tapping the “Report” button. Additionally, users can contact our support team via:
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Email: Policy Breach
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Phone: +61 1300 407 784
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Handling of Child Sexual Abuse Material (CSAM)
If we become aware of CSAM within carecheck™, we will:
- Immediately remove the content and suspend the user involved.
- Report the incident to the National Center for Missing & Exploited Children (NCMEC) or other relevant authorities.
- Cooperate with law enforcement to support investigations and legal proceedings.
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Compliance with Child Safety Laws
carecheck™ complies with all applicable child protection laws and regulations, including:
- The United Nations Convention on the Rights of the Child (UNCRC)
- The U.S. Children’s Online Privacy Protection Act (COPPA)
- The Australian eSafety Act
- The EU General Data Protection Regulation (GDPR) – Child Protection Standards
- Any other jurisdictional laws applicable to child safety and digital platforms
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Child Safety Point of Contact
For child safety concerns or inquiries, please reach out to our designated point of contact:
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Email: Policy Breach
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Phone: +61 1300 407 784
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Website: www.carecheck.app
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User Education and Awareness
We are committed to educating our users on safe online practices, including:
- Providing guidance on recognizing and reporting inappropriate content.
- Encouraging parents and guardians to supervise children’s online activity.
- Offering resources on internet safety and responsible digital engagement.
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Enforcement and Consequences
Violating this policy will result in immediate action, which may include:
- Account suspension or termination.
- Reporting offenders to relevant authorities.
- Legal action if necessary.
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Policy Updates
We may update this policy as necessary to comply with legal requirements and improve our safety measures. We encourage users to review this policy periodically for any updates.
If you have any concerns regarding child safety on carecheck™, please contact us immediately. Your safety and the safety of your loved ones remain our top priority.